Privacy policy

Privacy Policy and Terms

Information We Gather At OOKAMI SPORTS, we collect and store your personal and transactional information to process transactions and address customer service requests. You may receive printed and electronic communications from us about new products, discounts, and promotions.

Aggregate Data and Information Usage We collect records about products purchased and pages viewed to understand shopping trends. Our web servers automatically collect your IP address to tailor your shopping experience.

Click-Stream Data and Cookies We use click-stream information and cookies to process orders and analyze data. This helps us understand shopping trends without revealing personal identities. Third parties involved in your transactions only use this information as necessary.

Email Subscription Preferences Providing your email opts you in to receive newsletters. You may unsubscribe at any time. We do not sell or rent email addresses. Third-party providers handling our emails are prohibited from using your information for any other purpose.

Text Marketing and Notifications By entering your phone number, you agree to receive text notifications and marketing offers, not exceeding 4 messages a month. Consent is not a purchase condition. To unsubscribe, reply with STOP or use the unsubscribe link. Message and data rates may apply.

Communications from Third Parties We use third-party companies for products, services, market research, and promotions. They are restricted from using your information beyond providing agreed services.

Privacy Notes Links to external websites or affiliates do not imply endorsement. We are not responsible for the privacy practices of other sites. We release account information to comply with laws or protect rights, property, or safety.

Privacy Policy Consent and Changes By using the OOKAMI SPORTS website, you agree to this Privacy Policy. We may update this policy by posting changes on this page, so please review it frequently.

International Shipping Policies International rates apply outside the 48 states, including Hawaii, Alaska, and Puerto Rico. Allow 10-25 business days for international delivery. Custom fees, taxes, and duties are the customer's responsibility.

Customs and Duties Custom fees, taxes, and duties are the customer's responsibility. We declare the order value on the package per customs requirements.

PO Boxes International PO Box orders are sent via USPS first-class. Tracking is available until the package leaves the US.

Exchange Rates All prices are in US dollars. For conversion, refer to financial websites. Exchange rates fluctuate, and we are not responsible for conversion rate fees.

Holiday Schedule Non-business days include:

  • New Year’s Day
  • Martin Luther King’s Birthday
  • Presidents’ Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • The Day after Thanksgiving Day
  • Christmas Day